We build strange places.

Depending on how you use the service, we may collect information you provide directly, such as your account details, display name, membership information, messages, preferences or support requests.

Because our places are persistent worlds, the service may create records about activity inside them.

This can include events, commands, interactions, preferences, virtual inventory, relationship state, timestamps and other information necessary to maintain continuity of the world.

We use information to provide and operate our services, maintain continuity and account state, process payments, protect the service, respond to support requests, understand system performance and improve the product.

We may also use information for security, fraud prevention, troubleshooting and legal compliance.

Some information may be used by our AI systems to maintain continuity and provide contextual interactions.

For example, information about a prior interaction may be retained so that Rachel or another world system can respond consistently to later events.

We will not describe AI memory as human memory. It is a technical system used to maintain continuity inside the world.

We may use third-party providers for infrastructure, hosting, databases, analytics, payments, email, authentication, AI model access and other services necessary to operate our services.

These providers may process information on our behalf and may be subject to their own privacy terms.

Payment information may be processed by our payment provider. Unless explicitly stated otherwise, we do not need to store your complete payment card details to provide the service.

Our services may use cookies or similar technologies where necessary for authentication, security, session continuity, preferences and other essential functions.

Any non-essential analytics or tracking technologies should be described here before production launch.

We retain information for as long as reasonably necessary to provide the service, maintain continuity, satisfy legal obligations, resolve disputes and protect the service.

Certain world-history information may remain part of the persistent world even after you stop actively using the service. The actual retention and deletion rules should be documented here before launch.

Depending on where you live, you may have rights relating to access, correction, deletion, restriction, portability or objection to certain processing of your personal information.

Contact us using the address below to make a privacy request.

We use reasonable technical and organizational measures intended to protect information from unauthorized access, loss, misuse or alteration.

No internet service can guarantee absolute security.

Our services are not intended for users who are not permitted to use them under applicable age restrictions or law.

The final production policy should specify the actual minimum age and any applicable parental requirements.

We may update this Privacy Policy as our services and data practices evolve. Material changes will be communicated where appropriate.

Privacy questions and requests:

[email protected]